Larry Wu, Founder and CEO of GigaCloud Technology Inc, speaks with MBA students at the Yale School of Management following a classroom discussion of the GigaCloud case study, “GigaCloud: Transforming ...

A case study is a real-world scenario that has been recorded or invented to serve a teaching and learning purpose, e.g., to investigate or apply course concepts. According to Cox (2009, p. 6), "A ...

Every day, millions of people input prompts (whether questions or instructions) into AI tools such as ChatGPT, Perplexity, Claude, DALL-E, or Meta AI. Recently, media coverage highlighted what seemed ...

When you launch a new product, your vision for its use might differ from how customers actually use it. Ivar Jacobson created the first use case model in 1987 while working at Ericsson. It started as ...

Empathy is not just a feel-good buzzword or a “nice to have” in the workplace. The truth is that empathy at work reaps tangible business results. I’ve seen firsthand the difference that empathetic ...

Year after year, coffee farmers Fedila and Mustafa saw yields decline on their 0.5-hectare plot in southern Ethiopia. Aging coffee trees and increasingly erratic weather made it hard for them to earn ...

After the devastation of the wildfires, a visionary duo of property-developing brothers are planning a design-led rebirth for an iconic neighbourhood. About 30km west of downtown Los Angeles, the ...

As a proud Harvard Business School alum, I am partial to case studies as an instructive tool to understand dynamics in management, innovation, investment or attention. Each Friday, I’ll select a few ...

There is a critical gap in educational research in understanding the effectiveness of written, video, and virtual reality (VR) business cases for instructional purposes. The case method is fundamental ...

CSA, a pending 501(c)(3) nonprofit, is the brainchild of Leo Seigal, founder and CEO of the interior design matchmaking consultancy The Expert, and entrepreneur Dustin Bramell, whose own LA midcentury ...

In today’s competitive business landscape, hiring the right talent is no longer just about qualifications and experience—it’s about fostering an inclusive environment where diverse perspectives drive ...