This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...

WINNIPEG, MANITOBA, CANADA, February 24, 2026 /EINPresswire.com/ -- Laivly, a pioneer in applied AI for the contact ...

Ajeej Capital, via the Amplify Growth Fund, has made a strategic investment in ZIWO to support regional expansion and ...

Leading global BPO expands its nearshore footprint as demand for high-quality, AI-enabled contact center solutions accelerates across Latin America ...

Returning to the Wynn Las Vegas Resort this week for Medallia Experience '26 gave us invites into both how the company is ...

(GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for customer experience, today announced that Cabinetworks Group, the nation’s largest privately held kitchen ...

AI-native telcos will use continuous monitoring and predictive analysis to detect issues, isolate root causes, and take corrective action without waiting for human intervention. Instead of ...

As margins tighten & tech advances, dealerships must elevate service advisors through training and process discipline to ...

UAE-based AI contact centre platform ZIWO has secured a strategic growth credit investment from Ajeej Capital’s Amplify ...

Day 2 of the Combine brings the cornerbacks, safeties and tight ends into the spotlight. With the secondary being a Los ...

Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.

Promising to reposition Bangladesh at the forefront of the digital economy, the incoming government led by the Bangladesh Nationalist Party (BNP) has unveiled an ambitious ICT agenda centred on job ...