This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...

WINNIPEG, MANITOBA, CANADA, February 24, 2026 /EINPresswire.com/ -- Laivly, a pioneer in applied AI for the contact ...

The solution combines Google Cloud's Gemini Enterprise for Customer Experience and Amdocs' Cognitive Core with telco-specific intelligence to deliver an end-to-end, generative Agentic Telco Contact Ce ...

Leading global BPO expands its nearshore footprint as demand for high-quality, AI-enabled contact center solutions accelerates across Latin America ...

New capabilities allow leaders to validate trends, track operational change, and act without manual analysis or complex prompting ...

As margins tighten & tech advances, dealerships must elevate service advisors through training and process discipline to ...

Day 2 of the Combine brings the cornerbacks, safeties and tight ends into the spotlight. With the secondary being a Los ...

Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.

The new flagship facility empowers machine builders and manufacturers to overcome technology, workforce and supply chain challenges identified in latest global OEM research.

On March 7, the Social Security Administration will be shifting from local to nationwide customer service.

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...